All Missa jewelry is crafted using high-quality materials such as sterling silver, gold plating, and premium alloys. Each piece is carefully designed to ensure durability, comfort, and long-lasting shine.

With proper care, Missa jewelry maintains its color and finish for a long time. We recommend avoiding contact with water, perfumes, and chemicals to preserve the shine and plating.

Orders are usually processed within 1–2 business days.

Domestic shipping typically takes 3–7 business days, while international shipping may take 7–14 business days depending on the destination.

Yes, we offer a return or exchange within a specified period after delivery, provided the item is unused and in its original packaging. Please check our Return Policy page for full details.

Yes. Most of our products are designed to be skin-friendly and nickel-free, making them suitable for sensitive skin. However, if you have a specific allergy, we recommend checking the product description before purchasing.

To keep your jewelry looking new:

• Store it in a dry, closed box
  
• Avoid water, sweat, and perfumes
  
• Clean gently with a soft cloth after use

You can reach our customer support team through the Contact Us page or by email. We aim to respond to all inquiries within 24 hours on business days.